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PRIVACY POLICY

1234bet – Privacy Policy & Data Protection

At 1234bet, our players' privacy is taken seriously. This policy clearly explains what data we collect, how we use it, who we share it with, and what your rights are as a data subject under the LGPD.

Updated January 2026 LGPD Compliance 256-bit SSL Data never sold
🔒
Full Privacy
Last updated: 01/15/2026
Version v3.1
Sections 11 sections
Applicable law LGPD
Law No. 13,709/2018 · PT-BR

1234bet's Six Privacy Commitments

What you can expect from us when it comes to your personal data

256-bit SSL Encryption

All data transmitted between your device and 1234bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Nubank.

Full LGPD Compliance

1234bet operates in full compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). We collect only the data that is strictly necessary and follow all guidelines set by the ANPD — Autoridade Nacional de Proteção de Dados.

Data Is Never Sold

1234bet does not sell, rent, or share your personal data with third parties for commercial purposes. Any data sharing is done solely to operate the platform, comply with legal obligations, or when you have given explicit consent.

Your Guaranteed Rights

As a data subject, you may at any time access, correct, export, or request the deletion of your information. 1234bet responds to all requests within the timeframes required by the LGPD, without unnecessary bureaucracy.

Secure Storage

Data is stored on servers with strict access controls, continuous monitoring, and encrypted backups. Internal access is limited exclusively to employees who require this information to perform their duties.

Dedicated Privacy Support

Any questions or requests related to your data can be directed to our 24/7 support team in Portuguese via live chat or by email at contato@1234bet.biz. Our team is ready to handle privacy inquiries promptly.

1. Who We Are and How to Contact Us

A 1234bet is a sports betting and online casino platform operating in Brazil, accessible at 1234bet.biz. For the purposes of this Privacy Policy, 1234bet is the controller of its users' personal data, as defined by the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018).

This policy applies to all personal data collected by 1234bet through the platform, including the registration process, use of sports betting services for the Brasileirão, Copa do Brasil, Libertadores, UFC, NBB, and other events, access to the online casino and live casino, and all financial transactions made via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, or TED transfer.

For any questions regarding the privacy and protection of your personal data, you can contact our Data Protection Officer (DPO) at contato@1234bet.biz or via the live chat available on the platform 24 hours a day, in Brazilian Portuguese.

Last updated: January 15, 2026 (version 3.1). Whenever significant changes are made, you will be notified by email or via an in-platform notification.

2. What Personal Data We Collect

A 1234bet collects only the data necessary for the safe and lawful operation of the platform. Below are the types of information we may collect:

Data provided directly by you during registration and use of the platform:

  • Identification data: Full name, CPF, date of birth, mobile number, and email address.
  • Address details: ZIP code, street address, number, neighborhood, city, and state — required for residence verification and regulatory compliance.
  • Identity documents: A copy of your national ID, driver's license, or passport, requested as part of the KYC (Know Your Customer) verification process required by applicable regulations.
  • Financial data: Pix keys, bank account details (bank, branch, account number) required to process deposits and withdrawals. The 1234bet does not store full credit card details — that processing is handled by PCI DSS-certified payment gateways.
  • Communication preferences: Your choices regarding whether to receive promotional communications by email or SMS.

Data collected automatically during platform use:

  • Browsing data: IP address, browser type and version, operating system, pages visited, time spent on site, and traffic source.
  • Device data: Device identifier, phone model, and operating system — used for fraud detection and account security.
  • Usage data: Betting history, games accessed, Live Casino sessions, bonuses used, and transactions completed.
  • Cookies and similar technologies: Information collected via cookies, pixels, and tracking tags, as detailed in section 6 of this policy.

1234bet does not collect special categories of sensitive data — such as health information, political opinions, religion, or sexual orientation — except where strictly necessary for responsible gambling purposes and with your explicit consent.

3. How We Use Your Personal Data

A 1234bet uses your personal data for the following purposes:

  • Account creation and management: Account registration processing, identity verification, access authentication, and management of your profile on the platform.
  • Service delivery: Processing sports bets and casino games, settling results, and calculating and paying out winnings.
  • Financial transactions: Processing deposits via Pix, boleto bancário, card, PicPay, Mercado Pago, or TED, and processing withdrawals via Pix to your bank account.
  • Fraud prevention and security: Suspicious activity monitoring, multiple account detection, anti-money laundering (AML/CFT) prevention, and compliance with regulatory obligations.
  • Responsible gambling: Monitoring behavioral patterns to identify signs of problem gambling and activate protective tools as needed.
  • Service communications: Notifications about your account, transactions, bet results, terms updates, and security alerts.
  • Marketing communications: Sending promotions, bonuses, and news from 1234bet — only if you have given explicit consent for this type of communication.
  • Platform improvement: Usage analysis to improve the user experience, fix issues, and develop new features.
  • Compliance with legal obligations: Compliance with regulatory, tax, and financial oversight requirements imposed by Brazilian legislation.

A 1234bet does not use your data for automated decision-making that produces significant legal effects without human review, except in cases of immediate fraud detection or security threats, where automated action is necessary to protect all platform users.

4. Legal Basis for Data Processing (LGPD)

Every personal data processing operation carried out by 1234bet is grounded in one of the legal bases established by the LGPD (Art. 7 and Art. 11). The main legal bases we rely on are:

  • Contract performance (Art. 7, V): Processing is necessary to perform the contract you entered into when creating your account — that is, to provide betting and casino services, and to process payments and withdrawals.
  • Compliance with a legal or regulatory obligation (Art. 7, II): Certain data is processed to comply with legal requirements, such as anti-money laundering laws (Law No. 9,613/1998), identity verification, and mandatory tax records.
  • Legitimate interest (Art. 7, IX): For security purposes, fraud prevention, platform improvement, and communications about contracted services, provided these do not interfere with your fundamental rights and freedoms.
  • Consent (Art. 7, I): For marketing communications, use of non-essential cookies, and collection of sensitive data related to responsible gambling. Consent may be withdrawn at any time.
  • Credit protection (Art. 7, X): In specific situations related to financial transactions and risk analysis.

When processing is based on consent, the 1234bet requests this consent clearly and separately from other terms, and guarantees that refusing or revoking it will not affect your access to the platform's essential services.

5. Sharing Data with Third Parties

A 1234bet does not sell your personal data. Sharing with third parties occurs only in the following circumstances, always with adequate protection guarantees:

  • Payment processors: Certified partners that process transactions via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED. These partners act as data processors under our instructions and confidentiality agreements.
  • Game providers: Companies such as Evolution Gaming and Pragmatic Play Live, which provide the live casino, slots, and other game platforms. Data sharing is limited to what is necessary for game operation.
  • Identity verification (KYC): Partners specializing in document verification and fraud prevention, who assist in the identity confirmation process required by regulation.
  • Technology services: Cloud infrastructure, cybersecurity, data analytics, and technical support providers — all bound by data processing agreements that guarantee the same level of protection applied by 1234bet.
  • Government authorities: Regulatory bodies, tax authorities (Receita Federal), law enforcement, and judicial authorities, when required by law or court order. A 1234bet does not disclose data beyond what is strictly required in each situation.

When data is shared with third parties acting as processors, the 1234bet contractually requires these partners to adopt security measures equivalent to our own and to process data solely for the authorized purposes. International data transfers, where necessary, are carried out with the safeguards set forth by the LGPD.

6. Cookies and Tracking Technologies

A 1234bet uses cookies and similar technologies to enhance your experience on the platform. Below we explain the types of cookies used and how you can manage them:

  • Essential cookies: Required for the platform's basic operation — session authentication, account security, and language preferences. These cannot be disabled without affecting your use of the platform.
  • Performance cookies: These collect anonymous information about how users interact with the platform, which pages are most visited, and whether any errors occur. They are used to improve platform performance and stability on both mobile and desktop.
  • Functional cookies: Allow the platform to remember your preferences — such as betting settings and game preferences — to deliver a personalized experience.
  • Analytics cookies: Used with usage analytics tools to understand user behavior in an aggregated, anonymous way, helping us continuously improve the platform.

You can manage your cookie preferences in your browser settings or through the privacy preference panel available on the platform 1234bet. Disabling non-essential cookies does not affect access to core features such as Sports Betting, Live Casino, and financial transactions.

1234bet does not use cookies to track your activities outside the platform or to build behavioral profiles for sale to external advertisers.

7. Personal Data Security

A 1234bet implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Key measures in place include:

  • Encryption in transit: All data transmitted between your phone or computer and our servers is protected by 256-bit TLS/SSL encryption — the same standard used by Brazil's major banks.
  • Encryption at rest: Sensitive data stored on our servers is encrypted, including financial information and identity documents.
  • Access control: Internal access to personal data is restricted to employees with a demonstrated business need, protected by strong authentication and regularly audited.
  • Continuous monitoring: Our infrastructure is monitored around the clock to detect unauthorized access attempts, cyberattacks, and abnormal activity.
  • Security testing: We conduct periodic penetration tests and security audits to identify and fix vulnerabilities before they can be exploited.
  • Incident response plan: In the event of a security incident affecting your data, the 1234bet will follow the legal procedures for notifying the ANPD and affected data subjects within the timeframes established by the LGPD.

Despite the measures in place, no system is completely immune to breaches. We also recommend that you protect your account by using a strong, unique password, enabling two-factor authentication (2FA), and never sharing your login credentials with anyone. If you suspect unauthorized access, contact 1234bet support immediately. 1234bet.

8. How Long We Keep Your Data

A 1234bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:

  • Active account data: Retained for the full duration of your account on the platform and for up to 5 years after closure, to meet legal and regulatory obligations.
  • Financial transaction records: Retained for a minimum of 5 years as required by tax and anti-money laundering legislation.
  • Bet and game records: Retained for up to 5 years for dispute resolution and regulatory compliance purposes.
  • Identity verification data (KYC): Retained for a minimum of 5 years after account closure or the last transaction, in accordance with applicable regulations.
  • Data collected by non-essential cookies: Retained for the period defined in each cookie, generally between 30 days and 2 years, unless renewed.
  • Responsible gaming data: Self-exclusion records are kept permanently to prevent individuals who have chosen permanent exclusion from re-registering.

Once retention periods expire, data is securely deleted or anonymized in a way that no longer allows identification of the data subject. You may request early deletion of your data held under a consent-based legal basis at any time — data retained under a legal obligation cannot be deleted before the minimum required period.

9. Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD) guarantees you, as the data subject, the following rights regarding your personal data processed by 1234bet:

  • Confirmation: Find out whether 1234bet holds any of your data.
  • Access: Obtain a copy of the data we hold about you.
  • Correction: Request the update or correction of incomplete, inaccurate, or outdated data.
  • Anonymization, blocking, or deletion: Request that data which is unnecessary, excessive, or processed in violation of the LGPD be anonymized, blocked, or deleted.
  • Portability: Receive your data in a structured, machine-readable format for portability to another service provider.
  • Erasure: Request the deletion of data processed based on consent, except where retention is required by a legal obligation.
  • Sharing disclosure: Find out which public and private entities 1234bet has shared your data with.
  • Information on non-consent: To be informed about the option to withhold consent and the consequences of doing so.
  • Withdrawal of consent: Withdraw consent for a specific data processing activity at any time, with no impact on your access to essential services.
  • Objection: Object to processing carried out under legal bases other than consent, in the event of non-compliance with the LGPD.

To exercise any of these rights, please contact our Data Protection Officer by email at contato@1234bet.biz or via live chat on the platform. A 1234bet will respond to your request within 15 business days, unless the complexity of the case justifies an extension, in which case you will be notified in advance.

If you believe your rights have not been upheld, you may file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados) through the regulator's official channels.

10. Minors

The platform 1234bet is intended exclusively for users aged 18 and over who are residents of Brazil. A 1234bet does not intentionally collect personal data from minors. During the registration process, we request your CPF and date of birth to verify eligibility.

If we become aware that data from a user under 18 has been inadvertently collected, we will immediately delete that data and close the corresponding account. If you are the guardian of a minor and believe they have created an account on 1234bet, please contact us immediately at contato@1234bet.biz so we can take the necessary steps.

A 1234bet employs age-verification mechanisms and cooperates with the relevant authorities in cases of platform misuse by minors. Protecting children and adolescents is an absolute priority for the platform.

11. Changes to This Privacy Policy

A 1234bet may update this Privacy Policy periodically to reflect changes in data processing practices, updates to legislation, or improvements to the services offered. Whenever significant changes are made:

  • The "last updated" date at the top of this policy will be revised.
  • You will be notified by email at the address registered on your account.
  • A notification will be displayed on the platform when you log in after the update.
  • For changes that require new consent, we will ask for your active confirmation before applying the new processing.

We recommend reviewing this policy periodically to stay informed about how 1234bet protects your information. Continued use of the platform after changes are published constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account at any time through our 24/7 support.

For questions, suggestions, or requests related to this Privacy Policy, please contact 1234bet by email at contato@1234bet.biz or via live chat on the platform — available 24 hours a day, in Brazilian Portuguese.

Your Rights Under the LGPD at 1234bet

A visual overview of every right you hold as a data subject

Data Access

Request a complete copy of all data 1234bet holds on you at any time.

Correction

Request the correction of incomplete, inaccurate, or outdated information in your platform profile.

Deletion

Request the deletion of data processed based on consent, subject to applicable legal retention periods.

Portability

Receive your data in a structured format for transfer to another service of your choice.

Consent Withdrawal

Withdraw consent previously given for marketing communications or non-essential cookies at any time.

Sharing Information

Find out exactly which partners and entities your data has been shared with, and for what purpose.

To exercise any of your rights, please contact us at contato@1234bet.biz or via the 24/7 chat on the platform.

Data Processing Summary at 1234bet

Reference table: what data we collect, for what purpose, and on what legal basis

Data Type Purpose Legal Basis (LGPD) Retention
Full name, CPF, date of birth Registration, identity verification, regulatory compliance Contract performance / Legal obligation 5 years after closure
Email and phone number Authentication, service communications, support Contract performance 5 years after closure
Residential address Proof of address, KYC compliance Legal obligation 5 years after closure
Financial data (Pix, TED) Processing deposits and withdrawals Contract performance / Legal obligation 5-year minimum
Betting and gaming history Service provision, dispute resolution, responsible gambling Contract performance / Legitimate interest 5 years
IP address and device data Security, fraud prevention, multiple account detection Legitimate interest 2 years
Marketing preferences 1234bet promotions and news Consent Until revoked
Self-exclusion data Self-exclusion enforcement, responsible gambling Legal obligation / Legitimate interest Permanent

Frequently Asked Questions about Privacy at 1234bet

The most common questions about how we handle your data — answered straight to the point

No. 1234bet does not sell, rent, or share your personal data with advertisers or external marketing companies. Data is only shared with the operational partners needed to deliver our services — such as payment processors (Pix, PicPay, Mercado Pago), game providers, and identity verification services — and always under contracts that ensure the same level of protection we apply internally. Data collected via analytics cookies is used in aggregate, anonymous form solely to improve the platform.

You can request the deletion of your data by contacting our support team at contato@1234bet.biz or via live chat on the platform. Please provide your registered CPF and the type of request. 1234bet will process your request within 15 business days. Please note that data retained due to legal obligations — such as financial transaction records and identity verification — cannot be deleted before the minimum periods required by Brazilian law (generally 5 years), even after account closure.

1234bet stores Pix keys and the banking details required to process withdrawals to the account holder. Full credit card data is never stored on 1234bet's servers — card payment processing is handled by PCI DSS-certified payment gateways, which manage that information in a secure, isolated environment. 1234bet retains only the transaction record (amount, date, method), not complete card details.

You can unsubscribe from promotional emails by clicking the "unsubscribe" link in the footer of any marketing email from 1234bet, or by updating your communication preferences in your platform profile. Unsubscriptions are processed within 48 hours. Please note that service communications — such as deposit confirmations, bet results, and security notifications — will continue to be sent even after you opt out of marketing, as they are necessary for the contracted service.

After account closure, 1234bet retains data for the minimum period required under Brazilian law — generally 5 years for financial and identity records, in accordance with tax and anti-money laundering regulations. Data held on the basis of consent (such as marketing preferences) is deleted immediately or within the requested timeframe. Once retention periods expire, data is securely deleted. You may request written confirmation of any data still held after account closure by emailing contato@1234bet.biz.
Privacy & Responsible Gambling

At 1234bet, responsible data handling also includes using this information to identify behavioral patterns that may indicate problem gambling. Your betting history may be used to trigger protective tools — always focused on your well-being, never for external commercial purposes.

  • Usage data analyzed with a focus on protection
  • Self-exclusion recorded permanently
  • No sharing with third parties for marketing purposes
Learn more about Responsible Gambling →
Related Documents
Contact the DPO

Our Data Protection Officer is available to answer any questions about privacy, the exercise of your rights, and LGPD compliance.

contato@1234bet.biz
Live chat — available 24/7 on the platform

Response time: up to 15 business days as required by the LGPD.

Privacy Guaranteed. Time to Play.

1234bet protects your data with 256-bit SSL, operates in compliance with the LGPD, and never sells your information. Sign up securely, deposit via Pix, and enjoy a 200% bonus up to R$ 1,000.00 on your first deposit.

Why trust 1234bet
  • Encryption 256-bit SSL on all transactions
  • Full compliance with the LGPD
  • Data never sold to third parties
  • Pix withdrawal in less than 10 minutes
  • Portuguese-language support 24 hours a day
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